Who is Hamlet Laundry?

Hamlet Laundry is a Laundry Collection and Delivery in London. It has been providing Dry cleaning and  Laundry collection and delivery services for the last  20 years with trust, commitment and quality for individual person, family and business enterprises in most of the cities in London.

Hamlet Laundry is committed to provide the best quality of services within all over the London cities with  its well trained and highly skilled dedicated team of personnels.
The dedication, skill and quality of services with the shortest turnaround time make it the best Laundry and Dry cleaning service in London.

How Does Hamlet Laundry work?

It is easy and simple! Just select the required service and choose the dates for the collection & delivery. You do not need to specify what you want to give us for wash or dry cleaning. leaving any instructions for the driver or facility if you have.

The driver will come on your selected date and time to collect. The driver will tag each bag which can be open by facility only. Each bag will wash separately. We will take care of the rest.

What services does Hamlet Laundry provide?

Hamlet Laundry provides different services.

Laundry service -Wash and tumble Dry:  the items of clothing are machine washed at 30 degrees and tumble dried at a medium temperature, You can ask for "Mix wash or Separate Wash " 

  • Mix Wash: All will wash together in one wash. 

  • Separate Wash: Will separate white and dark cloth before a wash & wash separately. 

You can ask for Iron after washing. 

Dry cleaning & ironing laundry - the items are processed individually, either dry cleaned or washed, then ironed and placed on hangers for you to wear immediately.

You can ask for Folded delivery. 

Ironing only - you can send us your clean clothes and we can iron them for you. Please have in mind that ironing will not remove all wrinkles if the clothes are extremely creased. If this is the case, we strongly recommend opting for a "Dry cleaning & ironed laundry" service.

Bedding - Items such as duvets, pillows, blankets, etc, will require a 72h processing time and they will be priced individually.

In which locations do you provide your services?

We have our own trained fleet team, who can collect and deliver all over London within a 30 minutes time frame. 

We work_

  • East London.

  • West London.

  • North London.

  • South London.

  • South-East London.

  • Central London.

What is the turnaround time?

You will be happy to know that in the last 6 months we have delivered 96% of all standard laundry and dry-cleaning within 24 hours. We will always do our best. We will let you know in time if you include items that require a longer time to process, or if there are any delivery charges in your order.

Do I need to separate the laundry and dry-cleaning items?

Yes, please do. This will ensure everything will be processed as per your requirements. We strongly advise using a separate bag for each type of service you require (laundry, dry cleaning, ironing, etc).

I am allergic to certain types of detergent-What are my options?

Your safety is highly important to us and we would like to offer you the possibility of choosing between bio and non-bio detergent. Just make sure to let us know while the driver collects, so we can wash it as you want.

How can I know the total cost?

Although we will only charge your order on the delivery day, using the card registered on your account, we thought you'd like to know what to expect. Our price estimator is conveniently located on our price page, ready for you to use before, during and after booking - there is no perfect time for it, it is perfect at any time!

You can log in to your account and can check the order status. While the invoice is ready it will come to your invoice section and you can check your invoice.

 

What happens to my orders and my account?

The account is forever. After login you can order ,Re-order ,You can download all of your invoice and can check running job status.

How is Hamlet Laundry different from another Laundry?

Hamlet Laundry one of the best Laundry and Dry cleaning service providers all over London. Offering free collection and delivery service  from your door for both commercial and residential customers. The quality of services with the touch of latest technology and highly qualified & experienced team of personnel in the shortest turnaround time made us the BEST Laundry & Dry Cleaning Service in London.

What services does Hamlet Laundry provide?

We provide-

  • Laundry

  • Dry cleaning.

  • Curtain Cleaning.

  • Rug cleaning.

  • Shoe Repair.

  • Alteration.

  • Leather and Suede Cleaning.

Where can I find your pricing?

You can find the price in our website . There is a price estimator for you , so that you can make an estimation of your cost with our price calculator at any time.

How can I get help if I have questions?

We have a 24/7 live chat service available on our website. You can knock us any time, and our help team would love you to answer your queries.

Are you able to remove any mark or stain from a garment?

In most cases YES, It depends on stain's Strength.

Do you offer any special deals for corporate or bulk orders?

Yes, We have special offers for corporate and bulk orders. We will give special care and a dedicated fleet and facility team for that type of work .

Do you wash my clothes together with other people's clothes?

NO!
Each and every order washes separately.

What if I'm not at home during collection or delivery?

If someone is not at home,Our delivery boys will try to leave the item with a neighbour. If this is not possible, the driver might leave a 'Something for You' card with the customer to let them know where they have delivered it.
If you don't find them yet! Please contact us ASAP!

Who is Hamlet Laundry?

Hamlet Laundry is a Laundry Collection and Delivery in London. It has been providing Dry cleaning and  Laundry collection and delivery services for the last  20 years with trust, commitment and quality for individual person, family and business enterprises in most of the cities in London.

Hamlet Laundry is committed to provide the best quality of services within all over the London cities with  its well trained and highly skilled dedicated team of personnels.
The dedication, skill and quality of services with the shortest turnaround time make it the best Laundry and Dry cleaning service in London.

How Does Hamlet Laundry work?

It is easy and simple! Just select the required service and choose the dates for the collection & delivery. You do not need to specify what you want to give us for wash or dry cleaning. leaving any instructions for the driver or facility if you have.

The driver will come on your Selected date and time to collect. The driver will tag each bag which can be open by facility only. Each bag will wash separately. We will take care of the rest.

Where do you operate your service?

We have our own trained fleet team, who can collect and deliver all over London within a 30 minutes time frame. 

We work_

  • East London.
  • West London.
  • North London.
  • South London.
  • South-east London.
  • Central London.

When do you operate your service?

We provide 24/7 service. Our services are available 24 x 7 throughout London. Our well-trained and qualified crew works tirelessly to provide you with the best of laundry services related to curtain cleaning, bedding laundry London, quilt laundry services, ironing, shoe repair, washing curtains, curtain cleaning London, wedding dress dry cleaning, curtain dry cleaning, rug & carpet cleaning, alterations, and more.

What is the turnaround time?

We are happy to inform you that we deliver our orders within 24 hours.

Why should I choose Hamlet Laundry?

Hamlet Laundry is determined to give you the best quality of service within your area.

Hamlet Laundry, in London has been in this business for the last 20 years continuing with finesse, dedicated to providing its clients with the best laundry service in London.

At Hamlet Laundry, we dedicate ourselves to taking complete care of your home and laundry. Taking utmost care of all your dirty laundry, their pick-up and delivery, their alteration, repairing and shining of shoes, make your home hygienic, our services are endless.  

We have a highly skilled team of personnel who take care of all your dirty wearable to make you look fresh and presentable every morning.   

With our high-tech washing machines and the use of biodegradable and eco-friendly cleaning agents, your clothes are guaranteed to stay chemical-free and you will remain allergy-free.  

The way we take care of your home and bedding makes Hamlet Laundry, the best laundry in London. Our staff make sure to make your house free from all kinds of germs, mould and bacteria providing you and your family with a clean and hygienic environment. We make sure that none of your family members ever have to suffer from allergies that happen due to the growth of germs and mould in the rugs, carpets and curtains of your home.   

At Hamlet Laundry, London, we provide alteration services to give your old or new clothes, different shape, design and look. From stitching up your torn button to altering the garment to fit perfectly on your body, our in-house tailor takes care of all clothing issues.

Our craftsman makes your shoes and stiletto look shinier than ever and damaged ones completely unidentifiable and renewed after repairing.  

Our timely free Pick-up and drop facility at your very doorstep makes Hamlet Laundry, the best laundry delivery service in London. Our delivery boys can pick up all your dirty linen in 30 minutes and deliver them washed and folded in just 24 hours. Our unparalleled, undivided attention to small details and dedication towards our customers makes us the best laundry and dry-cleaning service in London. Our keen observation of the smallest things such as cleaning the tough stains that are glued, to your clothes prior to washing them further, or handling delicate fabrics with the utmost care, has made us, one of a kind of laundry collection in London.  

Which services does Hamlet Laundry provide?

We provide-

  • Laundry

  • Dry cleaning.

  • Curtain Cleaning.

  • Rug cleaning.

  • Shoe Repair.

  • Alteration.

  • Leather and Suede Cleaning.

Why do I trust you with my clothes?

YES!  You can. We have been working here in London for the last 20 years with trust, commitment and quality service.

Where do you clean my clothes?

After your items are being  collected, we take them to our cleaning team, sort and treat them with utmost care.

We have a highly qualified and experienced team of personnel who are ready to take care of your clothes.In Hamlet laundry,  We wash your clothes with the latest Hi-tech technologies. Also, we use Biodegradable & Eco-friendly cleaning agents to ensure your clothes are chemical free so that you will remain Allergy-free!

How long does it take to clean clothes?

From the collection to making ready clothes for delivery it takes around 18-20 hours.

Within this period  we check and recheck your clothes multiple times  to ensure the best quality service and then we hand-over  them to our delivery boys.

How does the whole process work?

It ‘s pretty simple. Firstly, Select your service and choose your preffered time schedule. Then our delivery boy will collect your items. 

After your items are being  collected, we take them to our cleaning team, sort and treat them with utmost care.

We have a highly qualified and experienced team of personnel who are ready to take care of your clothes.In Hamlet laundry,  We wash your clothes with the latest Hi-tech technologies. Also, we use Biodegradable & Eco-friendly cleaning agents to ensure your clothes are chemical free so that you will remain safe and confident. Finally, We deliver them to your doorstep according to the schedule.

Are you able to remove any mark or stain from a garment?

In most cases YES. But, It depends on stain's strength.

Do you clean Wedding dresses?

YES, we do. For details you can visit our Wedding Dress and Dry Cleaning section.

Do you clean curtains?

YES, We do & we have a highly experienced  team of personnel for this service.

Do you offer only ironing?

YES! We do.  Here you go Ironing Services.
Please have in mind that ironing will not remove all wrinkles if the clothes are extremely creased. If this is the case, we strongly recommend opting for a "Dry cleaning & ironed laundry" service.

Is there Repairing and Alteration service available?

Of course! Here they are Alteration and Repair.

Do you have any aftercare service?

We have a 24/7 dedicated chatting service to solve any issues and for answering your questions.

If I have any issues, how can I reach you?

You can contact us through our-

  •  Dedicated chatting service for 24/7.

  • Toll free hotline- 020 80508031.

  • And mail us anytime-  hamletlaundry@gmail.com 

 

Should I need to separate the laundry and dry cleaning items?

Yes, please do. This will ensure everything will be processed as per your requirements. We strongly advise using a separate bag for each type of service you require (laundry, dry cleaning, ironing, etc).

Where do you collect my items?

We collect your items from your doorstep or anywhere you prefer.

How much do you charge for the delivery service?

You need to think about it. It’s totally free! 

What if I'm not at home during collection or delivery?

If someone is not at home, the delivery boy will try to leave the item to your neighbour. If this is not possible, the driver might leave a 'Something for You' card with the customer to let them know where they have delivered it.

What if my collection and delivery addresses are different?

No worries! You can select your preferred place to get your items or You can inform our delivery boy. He will note that.

I’m busy. Can I reschedule my collection or delivery time?

Well, You can. But, You have to inform us 2 hours prior to the delivery time otherwise you have to pay £5 extra. 

I missed my collection/ delivery time. What’s now?

By this time, Our delivery boy  might have delivered your items to your neighbour or doorstep with a 'Something for You' card. Check them first or contact us ASAP!

How do I place an order?

It’s easy and simple. Visit our website or open our app, then select the services you want.

Give your address and contact info, fill your preferred time for delivery and tap the order  button. It’s done!

Can I select a time preference?

Sure! There is an option to select your time preference. Select your preffered time.

Will I need to fill in my address and contact info every time?

No, If you have an account, you don’t need to take this hassle everytime. 

Just select the services you want and tap the order button.

How Can I track my order?

Go to your account then tap my order option. You will find everything there.

I accidentally placed an order, What’s now?

No worries, It happens. You can cancel them from your account or contact us ASAP. Remember, If want to cancel, please do that within 2 hours from the order time.

Otherwise, You have to pay the full amount,

What is your pricing?

Go to our pricing section. You will find everything you need about the pricing.

How can I know the total cost?

When you select our  services you will find a Price Estimator at the right side. There you can know all about your total cost.

What is your minimum order cost?

Our minimum service cost is  £2.

Do you cut any hidden charges?

No! There is no hidden charge. We are precise and transparent regarding our pricing.
All we cut from your wallet are clearly mentioned in the Price Estimator section.

How can I create an account?

Visit our website or app then click to Login. You will have the Register or Sign-Up option. Fill the form and that’s all.

Congratulations! You have created an account.

How can I access my order history?

Log in to your account and go to my orders. There you can access your history.

Am I safe regarding my privacy?

Of course! We repect your Privacy & strictly maintain them.

How do I pay?

You can pay while you place an order with  your authorised cards.

Do you receive cash?

No, Since it is an online based service.  We don't prefer cash for payment.

Do you receive cards?

Of course! You can use any card for the payment.

Will I get any invoice?

Sure! You will and you can check it out from your account.

Tell me about your Deals?

We have special deals on various services please check here- Special  Deals .

Do you have any deals for corporate or bulk orders?

Yes, We have special offers for corporate and bulk order , We will give special care and a dedicated fleet and facility team for this type of work .

Do you offer any discount?

Yes! We offer various discounts periodically over the year. We offer special discounts and offers on different occasions.

Are you offering any referrals?

YES!  We are  encouraging referrals all over the year. Do refer your beloved and stay with us.

How can I refer to someone?

 It’s pretty simple! Visit our website you will get “Refer Your Friends” option and                            

 some social media buttons after them. Now you can use any of them to refer to your friend.

Do you offer any reward if I refer someone?

Of course! We offer  £5 to both of you if you refer someone and he or she uses our services.

How many times can I refer ?

It’s unlimited! You can refer as much as you can and get  £5 in every time!

How can I give my feedback?

You can give us feedback on our website, through our mobile app and also on Google too! 

Where should I make my complaint?

You can make a complaint via Email, Chat or just making a call via our toll free hotline number- 020 80508031.