How does Hamlet Laundry work?

Hamlet Laundry is a doorstep laundry and dry cleaning service in London. You place an order online or via our mobile apps, choose a collection time, and our driver collects your items, cleans them and delivers them back to your door within 24 hours.

Do you offer free collection and delivery?

Yes. We offer free collection and delivery in our service areas in London when you meet the minimum order amount. You can see the minimum spend and any delivery fees during checkout before you confirm your order.

What is your turnaround time for laundry and dry cleaning?

Our standard turnaround time is usually within 24 hours for most laundry and dry cleaning orders. In many areas we also offer faster or same-day options, which you can select when you book your collection slot.

Which areas do you cover?

We currently cover most parts of London and surrounding areas. You can check if we serve your postcode by entering your address on our website or apps when you schedule a collection.

What is the minimum order amount?

We have a minimum order amount to qualify for collection and delivery, which is shown clearly on our pricing and checkout pages. If your basket is below the minimum, the system will prompt you to add more items or show any applicable fee.

How can I place an order with Hamlet Laundry?

You can place an order in three ways: through our website at hamletlaundry.com, via our iOS or Android mobile apps, or by contacting our customer support team who can help you schedule a collection on your behalf.

What items do you clean?

We clean everyday laundry, dry cleaning, shirts, bedding and duvets, home textiles, rugs, carpets, wedding dresses, shoes and more. You can see a full list of services and prices on our Services & Prices page before booking.

Is my laundry handled safely and hygienically?

Yes. We follow strict cleaning and handling processes and work with experienced partner facilities. Your items are kept separate from other orders, and our drivers follow hygiene and safety guidelines during collection and delivery.

We are available in all these areas to provide you washing service, laundry service, iron service, etc.