How does Hamlet Laundry work?

Hamlet Laundry is a doorstep laundry and dry cleaning service in London. You place an order online or via our mobile apps, choose a collection time, and our driver collects your items, cleans them and delivers them back to your door within 24 hours.

Do you offer free collection and delivery?

Yes. We offer free collection and delivery in our service areas in London when you meet the minimum order amount. You can see the minimum spend and any delivery fees during checkout before you confirm your order.

What is your turnaround time for laundry and dry cleaning?

Our standard turnaround time is usually within 24 hours for most laundry and dry cleaning orders. In many areas we also offer faster or same-day options, which you can select when you book your collection slot.

Which areas do you cover?

We currently cover most parts of London and surrounding areas. You can check if we serve your postcode by entering your address on our website or apps when you schedule a collection.

What is the minimum order amount?

We have a minimum order amount to qualify for collection and delivery, which is shown clearly on our pricing and checkout pages. If your basket is below the minimum, the system will prompt you to add more items or show any applicable fee.

How can I place an order with Hamlet Laundry?

You can place an order in three ways: through our website at hamletlaundry.com, via our iOS or Android mobile apps, or by contacting our customer support team who can help you schedule a collection on your behalf.

What items do you clean?

We clean everyday laundry, dry cleaning, shirts, bedding and duvets, home textiles, rugs, carpets, wedding dresses, shoes and more. You can see a full list of services and prices on our Services & Prices page before booking.

Is my laundry handled safely and hygienically?

Yes. We follow strict cleaning and handling processes and work with experienced partner facilities. Your items are kept separate from other orders, and our drivers follow hygiene and safety guidelines during collection and delivery.

Special 30% Discount

Use Code - MOB30 to get 30% discount on FIRST ORDER from APP.

Celebrate World Tourism Day with Hamlet Laundry! 15% OFF on all services. 27th & 28th September Only Use Code: TOURISM25
Keep Your Whites Bright – 15% OFF This Weekend! Offer Valid: 26th & 27th July | Code: NOYELLOW15
Celebrate International Day of Families! 15% OFF on All Hamlet Laundry Services. Valid on 15th May 2025 only. Use code: FAMILY15 at checkout. Hamlet Laundry – Excellence in every wash.
Weekend Special Offer! 15% OFF ALL SERVICES This Weekend Only – 12th & 13th March Promo Code: NOMISTAKES Hamlet Laundry – Excellence in every wash.
Celebrate International Day of Happiness with Us! Enjoy 15% OFF on all services on 20th March, 2025. Promo Code: Happiness25.

Offers Detail